Prairie Village, KS HVAC & Plumbing Services

Above and Beyond

Rob has offered superior support in a challenging situation which came as a surprise. As I was home (after a week in hospital) recovering from surgery, suddenly we had a sewage backed up drain in basement. From what might have been relatively standard unclogging of drain with a snake, Rob came to make sure all was ok since Eli (also top notch professional with genuine compassion and care) had encountered some difficulty in releasing the snake. Turned out our clay sewage pipe from house to city sewer point was severely damaged with abundant intrusion of tree roots blocking the line. Suddenly a backed up sewer drain became a major issue of replacing the pipe (bursting). Rob was invaluable in explaining the issues, guiding me through insurance process, and achieving good financing option.

Excellent service

Chase was very knowledgeable and super friendly! Thank you

Ramon did a great job with fixing my furnace. He explained the process and was great at answering all of my questions. He was very professional and courteous. He really did a great job!

The technician, Andy Snapp, arrived on time and serviced the furnace. He was very polite and professional. He explained what he was doing and showed me areas of concern.

The technician was a nice fellow. And he did a good job out here.

Tyler was great, very thorough, explained everything.

Supportive and thorough expert care

Saved our day today. No complaints whatsoever!

Very good technician

Reece was great to work with and got the job done well and efficiently.

Eli came into the picture without my knowing him prior. He spent much time answering all my question - with patience and understanding. Eli is highly professional and human centered. He was/is an excellent consultant for generating options and considering which to choose.

Great service experience.

The service was excellent, however having a $1500 control board fail on a 6 year old furnace was totally unexpected. I purchased the furnace and AC from LBA and am very disappointed in the reliability of the furnace purchased.

Jamie put together a proposal that bundled services based on the findings of the inspection process. He then modified it based on my needs. He listens to customer, and is very knowledgeable.

Tyler has a high professional competence with an authentic personal way of creating. I greatly appreciate his guidance and support. He is a big part of why I’m a longtime loyal LBA customer.

Eli was able to find the root of the problem with my furnace (too small duct work) after years of issues that other HVAC service companies simply repaired the symptoms for. Relieved to have this serious issue resolved. Top notch personnel at LBA.

After years of using other HVAC companies, LBA was able to identify exactly what was causing my years-long issues with my furnace and AC. Had it scheduled and fixed the next day. Couldn’t be happier with their expertise and service.

Friendly and knowledgeable technician that explained each step performed during the annual furnace inspection. Highly recommend.

Josiah explained things well and was easy to communicate with.

Our plumbing problem was diagnosed quickly and resolved quickly - we appreciate their professionalism.

The field supervisor, Nick Larkins, stopped by the review the service I was currently receiving during my appointment. He was professional and made sure everything was going as expected.

Johann arrived early, was very informative with any questions I had, and was trustworthy with their work.

Josiah was professional and informative. We appreciated his straight-forward assessment of our system.