Olathe, KS HVAC & Plumbing Services

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Brady did a great job installing a Novo water softener and filtration system as warranty replacement for the original unit. His only shortcoming was in not familiarizing himself with the entire plumbing layout, he failed to notice that the valve directing water through the filtration system was turned in the opposite direction, thus forcing the water to bypass it and go directly to the tankless water heater. Fortunately, I am intimately familiar with this layout and was thus able to turn the valve in the proper direction. Brady left here thinking our water was being treated by the system because he had set it to do so (at 25 ppm hardness), but he never actually tested the water at one of the taps. After my wife Paula reported that Brady had completed the job, I tested the water at the kitchen tap and found it to be at 125 ppm (which is the same hardness as the water provided by the City of Olathe. I can confirm that after I made the valve adjustment referenced above, our tap water is consistently at 25 ppm. I can excuse Brady's small (but critically important) error due to the complexity of our water supply system, as well as the tedious history of our problems with it.

My, now prior, hvac service provider failed to contact me back and provide and estimate on when a technician could look at my furnace when it quit working on a Saturday evening. I eventually called LBA, and the on-call technician called me back and worked out a plan to come look at my furnace late that night/early Sunday morning. Patrick was very professional and did a great job of finding an issue and getting the furnace running again. Unfortunately it quit again later that morning. After contacting LBA again, Patrick reached out letting me know where I was on the list. He again was very professional and troubleshot the issue, explaining everything along the way. He didn't leave until he was certain the unit was operational enough to work until Monday so a new switch can be installed. Very impressed with the dedication and professionalism shown. Have already switched my service to LBA. Great job and thank you Patrick!

Excellent

Excellent

Good job

Efficient, fast and professional.

JJ was friendly and knowledgeable. He identified and discussed the problem we were having with our furnaces. Frequently I work with contractors, and I would put JJ at the top of the list when it comes to his level of customer service and experience. Highly recommend JJ, Nick and LBA Air Conditioning, Heating & Plumbing to take care of your needs. Five Stars!!

Called LBA with concerns about a noisy furnace. Nick & JJ came same day. Both were patient with my questions and were professional the entire visit. They explained in detail (in language I could understand) what the issue was. If you have A/C, Heating or Plumbing needs, you can trust LBA! Call them, you will not be disappointed!

Eli put the water heater in himself. No problems after kitchen faucet was found with no hot water. Eli corrected this issue before he left. Good service as usual.

Cornelius was prompt, friendly, and helpful. He asked questions about our system and answered my questions about his findings. He explained things clearly. He was clean and polite.

Good but tech forgot to flash the water tank..

I had appointment on a Monday, but LBA had to reschedule due to emergency calls and my appointment was just a tune up. So LBA was able to get to me by Friday the same week. They made me aware my furnace needed to be replaced because of carbon monoxide leaking into our home. Bad timing on this cost and we cannot afford a new furnace.

He did a great job. He was on time and did the work quickly.

I really appreciated the service. The Ramon was very respectful. Took time to answer all my questions. He did not try to up sell me any thing.

Really great service, arrived on time, cleaned up after!

The services are a little pricier than other companies, but LBA always does a perfect job and are quick with their scheduling.

Told me the cost to limp system along, opted for new - in and out in about 6-7 hrs . Highly recommend!

Shot me straight, financed easily

I was really happy with the service provided by Brady Linn. Very nice guy and I thought the price was fair as well.

Ramon listened to our concern and after a thorough observation of our concerns he diagnosed a solution of repair. He then explained a solution to fix the area of concern and upon his completion of the repair he showed us his completed work. We are pleased with his professionalism and work habits.

Excellent Service

He was very informative and knowledgeable. Discussed all our options and we never felt pressure.

Thoroughly inspected everything. Very knowledgeable and explained things so I could understand it.

Tyler address all my concerns during my furnace tune up, and answered all my questions. He was polite, responsive, knowledgeable, and thorough. LBA definitely does it right.