Gladstone, MO HVAC & Plumbing Services

Customer ready to move forward. Needs to get cosigner for financing. Will follow up 3/25/25.

Arrived to verify a systems need for replacement. Spoke with the homeowner and gathered that there is an internal failure in the compressor. Tested the windings of the compressor and found them failed. Tested to see if the compressor is shorted to ground and unfortunately it is. The heart of the air conditioner is completely failed. Inspected the furnace to ensure that once the ac is repaired or replaced that the system will be able to continue to operate without issue. Found that the furnace fan takes a while to get up to speed, and is making a droning noise while trying to get to speed. Tested the systems airflow and found that the system is operating with failing static pressure. Relayed all information to the field supervisor to build different estimates for different options to address the different issues. Breaker to the ac is left in the off position. Furnace is operational upon departure. Thanks for the cards!

Customer had quote for 2k for compressor replacement and 5k for an a/c install. He is not going to use us

Completed cooling maintenance. Checked amp draw on blower motor and compressor, checked bearings on blower motor and condenser fan motor, cleaned coil, changed filters, checked contactor,checked temp split, unit is functioning properly at this time

Completed furnace inspection for customer. All aspects of system tested within manufacturer specifications. No recommendations at this time.

Customer retention/complimentary visit

Humidifier is working as it should. Current humidifier is a bypass humidifier. Recommended trying paper water panels and running portable humidifiers to help system catch up humidity levels. Customer stated that the humidifier has maintained humidity level in the past so in theory when the humidity gets caught up, the humidifier should be able to maintain humidity levels again. Humidifier just isn’t efficient enough to catch the humidity levels back up after quitting mid winter. If this doesn’t work I recommended looking at the steam humidifier because the steam humidifier can maintain humidity levels without issue. I showed customer the current age and current state of their plumbing and water heaters. After talking with customer we believe the best option would be to have a 75 gallon water heater installed, remove the extra water shutoffs, and reroute the waters lines accordingly. With that customer could enjoy the same amount of hot water they currently have and not have to worry

Main sewer

Sewer

X

Monday morning return to look at humidifier. 8-12

Customer can not afford any additional monthly payments

Arrived to do a performance maintenance. Set up for combustion analysis, temperature split, static pressure test, and carbon monoxide tests. Found that the system is operating with failing static pressure and is on the verge of overheating. Found carbon monoxide in the air stream. Reached out to a field supervisor to finish the diagnosis on the systems static pressure and verify the carbon monoxide content in the airstream. Verified operation of all mechanical and electronic components of the furnace. Checked blower for cleanliness and to see if there is any play in the bearings. Found the blower wheel is heavily coated in dust debris. Checked systems heat exchanger to ensure proper venting of flue gas. Found large hot spots and premature wear on the heat exchanger. Performed a retest to verify the carbon monoxide content and found that both meters are now reading zero. Spoke with homeowner about the system. Furnace is operational at this time.

Called customer. Confirmed humidifier is working

Found solenoid valve shorted out. With customer approval I replaced solenoid valve and activated membership. Customer declined sensors for now. I found that the ball valve was clogged as well so I cleaned that out and humidifier operated as it should.

Homeowner wasn’t wanting a full home spec shin, they were just wanting their toilet re-bolted down as well as customer supplied showerhead installed. After diagnosing the issue for the toilet I got started on putting new bolts in as well as put in two new screws into the flange. I reconnected the toilet and tested as well as hooked up new showerhead. Upon completion, I tested everything before collecting signatures and payment and heading out.

Furnace

Sold

Came up here for a furnace tuneup checked everything within the unit, replace filter for the customer as well window flame sensor static pressure was passing on the heating mode take a look and noticed that the end-user itself was noticeably way harder than normal as well as the collector box, leaking water in rusting out there pan, which has dropped into the actual blower housing in any moment they could hit the control board and cause further damage. Talk to customer about getting those repaired. Customer is going to hold off and talk to husband.

Sold

Discussed options for water heater replacement

Stefany asked that I follow up on Monday morning at 7:30 to see how they would like to proceed.

Went for a maintenance call today. When going to furnace tested for carbon monoxide. Did get a high reading did shut off system. Retested with supervisor also had a reading. Inspected heat exchanger did find a crack in the heat exchanger. Did red tagged system and cannot operate under these conditions. Until fixed supervisor will have solutions for customer.

Completed inspection handed over to supervisor

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