Metro Kansas City Service Area

Customers say: The reviews exhibit a positive sentiment overall, with many customers expressing satisfaction with the services provided by LBA. The positive reviews frequently mention the expertise, promptness, and helpfulness of the technicians, as well as the quality of the work performed. Customers also appreciate the professionalism, friendliness, and efficiency of the staff. Additionally, many reviews mention the timely response to emergencies and the ability to provide solutions to various heating and cooling issues. However, there are a few negative reviews that mention issues with scheduling, communication, and pricing. Some customers felt that they were pressured into purchasing unnecessary services or upgrades, which is a recurring theme in the negative reviews. Additionally, there are complaints about technicians not showing up on time or skipping certain parts of the inspection or testing. Overall, the positive reviews outweigh the negative ones, indicating that LBA provides reliable and high-quality services to its customers. However, the company should address the concerns raised in the negative reviews to maintain customer satisfaction and improve its overall reputation.